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TunisianWings Virtual Airline — Terms and Conditions

TunisianWings Virtual Airline — Terms and Conditions
Effective Date: 5 July 2025

By registering and participating in the TunisianWings Virtual Airline (VA), you agree to the following Terms and Conditions. Please read them carefully.

1. Purpose and Scope
TunisianWings is a non-commercial, volunteer-run virtual airline designed for use with flight simulation software and online networks such as IVAO and VATSIM. It is a hobby platform for aviation enthusiasts and does not operate any real-world flights.

2. Eligibility
To become a member of TunisianWings, you must:
• Be at least 16 years old
• Provide accurate registration information
• Agree to abide by these Terms and the applicable IVAO or VATSIM network rules
The staff reserves the right to deny or revoke access at their discretion.

3. Code of Conduct
All members must:
• Treat others with respect and follow community guidelines
• Comply with IVAO/VATSIM rules, air traffic procedures, and simulation realism
• Avoid cheating (e.g. falsified PIREPs, fake hours, or system manipulation)
• Avoid hate speech, offensive behavior, and disruptive conduct
Violations may result in temporary or permanent bans from the VA.

4. Operational Rules
• Flights must be logged via the approved ACARS
• Simulations must use appropriate aircraft and adhere to assigned routes and schedules
• Time acceleration and unrealistic weather settings are discouraged unless allowed by the VA for specific reasons
• Flights on IVAO or VATSIM must reflect real-world standards of professionalism

5. Account Management
• Pilots must maintain an active status (subject to inactivity policy)
• Duplicate accounts are not allowed
• Staff reserves the right to remove accounts that are inactive, fraudulent, or in violation of rules
• Members may voluntarily request account deletion at any time (see Section 8)

6. Virtual Airline Property
• All custom aircraft liveries, documents, software, and branding are provided for non-commercial personal use
• You may not distribute or modify VA content without permission
• TunisianWings retains ownership of original content developed for the VA

7. Disclaimer of Liability
TunisianWings is provided "as is" without warranty of any kind. We are not responsible for:
• Software bugs or platform downtime
• Loss of user data
• Real-world consequences related to simulation use
All participation is voluntary and at your own risk.

8. Data Protection and Privacy

8.1 What Data We Collect (Exhaustive List)
Category | Data Collected
Identification | First name, Last name, Birth date
Contact Info | E-mail address
Network Credentials | IVAO VID, VATSIM CID (if supplied)
Simulation Activity | Flight hours, flight logs, aircraft type, routes, landing rate, PIREP details
Technical/Security Info | IP address (stored at each login, not anonymized), browser/device type, timestamps
Community Involvement | Forum posts (if any), internal messages, feedback forms

We do not collect sensitive data such as ID documents, phone numbers, physical addresses, or financial information.

8.2 Why We Collect This Data
We use this data to:
• Create and manage your pilot profile
• Log flights and generate statistics
• Prevent abuse and ensure account security
• Improve the platform and ensure compliance with IVAO and VATSIM rules
The legal basis for data processing is user consent and the VA's legitimate interest in operating the community.

8.3 Data Storage and Retention
• Data are stored on secure servers
• IP addresses are stored in the database without anonymization
• We retain your data as long as your account is active
• If you delete your account, your personal data will be removed within 30 days, except minimal logs kept for audit purposes (e.g., login history, fraud detection)

8.4 Your Rights — For All Pilots
All pilots, regardless of nationality or country of residence, have the following rights:
• Right of Access: Request a full copy of your personal data
• Right to Deletion: Request deletion of all your data at any time
• Right to Correction: Fix incorrect or outdated information
• Right to Data Portability: Receive your data in a structured format
• Right to Withdraw Consent: Stop processing and delete your account

8.5 How to Exercise Your Rights
To access, update, or delete your data, contact us by email:
📧 Email: ceo@tunisianwings.com
We will acknowledge your request within 7 days and resolve valid requests within 30 days.

9. Changes to These Terms
We may update these Terms at any time. If changes are significant, we will notify users at least 14 days in advance via email or website announcement. Continued use of the VA platform implies acceptance of the new terms.

10. Account Suspension and Termination
Accounts may be suspended or terminated for:
• Violations of these Terms
• Inactivity beyond a reasonable period
• Fraudulent behavior or misuse of the platform
• At the user's own request
Termination results in the deletion of personal data (see Section 8).

11. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the European Union, including the General Data Protection Regulation (GDPR - Regulation EU 2016/679).
In the event of any dispute relating to these Terms or data privacy matters, resolution will fall under the jurisdiction of the competent authority of the European Economic Area (EEA) in which the user resides or where the VA operates digitally.

12. Contact
For questions related to these Terms or your personal data:
📧 Email: ceo@tunisianwings.com